Receptionist with administration duties for financial services
Receptionist with administration duties for financial services
Starting at £12.75 per hour
Hours per week:
37.5
Working hours:
8.30am-5.00pm
Job Duties:
Welcoming and greeting customers in a polite, positive, friendly and courteous manner both on the telephone and in person.
Redirecting telephone calls via the Switchboard to the appropriate person efficiently
Notifying Company Personnel of customer arrival
Dealing with queries received via telephone in an efficient manner
Taking concise accurate messages and details in a professional manner and forwarding to the relevant Company Personnel.
Ensure there is adequate cover when you are required to leave the reception desk maintaining security at all times
Manage Office Calendars to include booking client meetings
Maintain a safe and clean reception area by complying with procedures, rules, and regulations. Ensure the ground floor level meeting room is kept tidy after each client meeting
Deal with incoming and outgoing mail on a daily basis
Provide administrative to support the team on a daily basis to ensure the smooth running of the business
Carry out reception duties in a polite, positive, friendly and courteous manner as and when required by management to ensure the reception area is covered at all times
Deal with client enquiries and develop lasting business relationships with those clients in order to add and demonstrate value to the service provided.
Deal with incoming and outgoing mail on a daily basis.
Manage the processing and ongoing case management of new business applications for Pensions, Investment, Life and Mortgages in a timely and accurate manner
Manage new business cycle to completion and proactively take action to chase information from product providers and clients.
